Refund policy

When you complete a purchase on our website, you are agreeing to the following Refund Policy. Due to our strict hygeine guidelines, we are unable to offer returns for our soap products. We do not offer a change of mind policy. Please carefully review all product descriptions a before completing a purchase. We do not offer cancellations prior to dispatch. If there are any issues and concerns with your order, please contact the friendly team at Ozeya Handcrafted Soap.